Thank you for shopping at TOFF PERFORMANCE! We aim to process and ship your order as quickly as possible. Below are the details of our shipping policies.
1. Processing Time
- Orders are typically processed within 2 business days (excluding weekends and holidays) after payment is confirmed.
- During peak seasons (e.g., holidays or sales events), processing may take longer.
2. Shipping Options & Delivery Time
We offer the following shipping methods (customize based on your services):
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [10-15] business days | [Free] |
| Expedited Shipping | [7-10] business days | [$10] |
| International Shipping | [5-7] business days | [$20] |
Delivery times are estimates and may vary due to carrier delays or customs clearance (for international orders).
3. Shipping Destinations
- For international orders, customers are responsible for any customs fees, taxes, or import duties.
4. Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- Track your order via the carrier’s website https://www.17track.net/zh-cn.
5. Shipping Issues
- Lost/Damaged Packages: If your order is lost or arrives damaged, contact us within 3 days at info@trsracing.com with your order number and proof of damage (e.g., photos).
- Incorrect Address: Ensure your shipping address is correct at checkout. We’re not responsible for orders shipped to wrong addresses provided by the customer.
6. Returns & Refunds
See our Return & Refund Policy for details.
7. Contact Us
For shipping-related questions, email us at info@toffperformance.com or call 86-13761842605.